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PIA: Asking for an App Store or Google Play rating

Status: Built on 9 October 2026, not yet released. Written alongside the code, before it reached anyone. Written: 9 October 2026 · Last revised: 9 October 2026 Nothing here is legal advice. Children's Code citations are to the exposure draft; section numbers may move on registration (due 10 Dec 2026).

1. Purpose and scope

To ask members who are getting on well with GroupApp whether they'd rate it, because today only people who go looking for the store listing leave a rating.

After a member ticks off one of their own tasks, the app may ask the phone's operating system to show its standard rating request. It does that once the member has finished five of their own tasks on that phone, at least a week after the app was installed, and at most once per app version. Apple or Google then decide whether anything appears. The app never shows its own rating screen and never puts the request behind a button.

Out of scope: anything Apple or Google do with a rating or review a member chooses to give, which is between the member and the store.

2. Data involved

Kind Whose Children's? Sensitive? Free text?
A count of the member's own finished tasks on this phone, which stops at five, and the app version last asked about, kept on the phone only The member's own Not for a child account, which never reaches this code. Yes for a 16- or 17-year-old No No
When the app was installed, read from the phone and not stored The member's own As above No No
Whether a rating request appeared, and any rating or review Not collected. Neither Apple nor Google tells the app — — Typed into the store's own screen, never ours

Nothing about the tasks themselves is read: not their names, the group they belong to, or when they were done. The count is the only thing kept.

3. Flows and locations

Data Device Supabase (Sydney, ap-southeast-2) GCP (australia-southeast1) Model provider Region
The count and version Yes, in the phone's keychain, not backed up or moved to another phone No No No —
A rating or review, if the member gives one Apple's or Google's own screen No No No Apple or Google, under the member's own store account

4. Legal basis and consents

None of our consent purposes is involved: nothing leaves the phone for us, and nothing reaches a model. Whether to rate is the member's choice at the moment the store asks, and dismissing the request costs nothing. A rating or review is given to Apple or Google under their terms.

5. Risks and mitigations

Risk Who is harmed Mitigation Structural or conventional? Residual
A child is asked to rate the app A child with a child account The request follows only a tick by someone the phone has confirmed is not a child account. While the answer is unknown, it isn't sent Conventional, test-pinned Low
Someone passing a shared display in the house, perhaps a child, sees a rating request Whoever is at the wall Only a person's own tick on their own phone counts. The wall's account, a profile without a phone, and a phone set up as a shared display never ask Conventional, test-pinned Low
A member is asked again and again Any adult member Once per app version, at most, on our side. iOS shows the request at most three times in 365 days. Google limits how often its dialog appears Ours conventional, test-pinned. The stores' limits are enforced by the operating system Low
The count says something about how much someone does around the house The member It never leaves the phone, stops at five, and isn't shown to anyone Structural: there is no server copy to read Negligible

6. Structural versus conventional

7. Best interests of the child

Not shown to child accounts, so a child isn't asked to rate or review anything. 16- and 17-year-olds can be asked, the same as by any other app on their phone, and whether to answer is theirs. A child with no phone of their own, using the wall, is never asked, because the wall never asks.

8. Residual risk we accept

9. Review trigger

10. Checklist against exposure draft s 38(2) (verified 2026-09-08)

s 38(2) Requires Answered in
(a) nature, scope, context, flow and purposes §§1–3
(b) why collecting children's personal information is strictly necessary §2: none is collected from child accounts. For 16- and 17-year-olds, a count up to five on their own phone, which the request needs
(c) lawful and fair means §4
(d) best interests of the child §7
(e) how we comply with the Code and the Act §4 and §6
(f) risk of harm to children §5

11. Sources