Terms of Service & User Agreement

TERMS OF SERVICE & USER AGREEMENT Last Updated: 1 November 2026 (Version: v2.4-2026-11-01) Welcome to GroupApp. By creating an account or using the app (the "Service"), you agree to these Terms of Service. Our Privacy Policy, available in the app and at https://groupapp.ai/privacy, explains what information we hold and why. It forms part of these Terms. 1. AUSTRALIAN JURISDICTION & CONSUMER LAW This Service is intended exclusively for residents of Australia. These Terms are governed by and construed in accordance with the laws of Australia and the State of New South Wales. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right under the Australian Consumer Law (ACL), Schedule 2 of the Competition and Consumer Act 2010 (Cth). 2. WHO MAY USE THE SERVICE While account creation is limited to authorised email addresses, you need that authorisation to create an account. Once sign-up opens more widely, you may create an account without prior authorisation. To start or join a group you must give your birth month once, and be 18 or over, unless a parent or guardian who is an adult member of the group invited you. You must give your true birth month. We may suspend or terminate an account that gives a false one. A person aged 13 to 17 may hold an account only where a parent or guardian who is an adult member of the group has created it and given consent, as described in section 4 of the Privacy Policy and in the Child Privacy Policy. A person under 13 does not hold an account; they may be the subject of records kept by an adult who cares for them. 3. YOUR CONTENT You keep ownership of everything you put into the Service: messages, photographs, tasks, events, meal plans, baby records, ratings and anything else you write or upload ("Your Content"). You grant us a non-exclusive, worldwide, royalty-free licence to host, store, process and display Your Content, only as far as is needed to run the Service for you and for the members of your group and, for a star rating you give a recipe, to count it, without your name or your group's, in the average other users of the app see. The licence ends when the content is deleted, except that content already shared with other people may remain in what they have already received, such as a message other members have already seen. You warrant that you have the right to share what you upload, that it does not infringe anyone's rights, and that where a photograph or record is about another person, including a child, you are entitled to share it with the members of your group. 4. ACCEPTABLE USE AND CONTENT RULES Do not use the Service to post anything unlawful, to harass anyone, or to hold information about a person you have no right to hold. You can report a message or a member to us, and a photo to your group's admins. We may remove content, and suspend or terminate accounts, that break these Terms. There is no tolerance for objectionable content or abusive behaviour. 5. AI & AUTOMATED FEATURES The Service includes an assistant and other automated features. A model may suggest who should do a task and write a short daily summary. What each feature does, what it can see and where it is processed is set out in the Privacy Policy and in the app under the assistant settings, and depends on the privacy level your group has chosen. AI outputs are provided "as-is" for convenience. We make no guarantee of their accuracy, completeness or suitability, and anything they propose can be changed by you. 6. DIETARY & ALLERGY RESPONSIBILITY IMPORTANT DIETARY & FOOD ALLERGY NOTICE: The recipes, ingredient lists, meal plans, automated shopping aggregations, and AI-suggested swaps provided in this application are for general group organization and meal planning convenience only. 1. INDIVIDUAL RESPONSIBILITY: You and the members of your group are solely responsible for inspecting physical product packaging, allergen labels, and ingredient declarations at the point of purchase and prior to food preparation. 2. SEVERE ALLERGIES: If any member of your group suffers from severe food allergies, celiac disease, or anaphylactic sensitivities (e.g. peanuts, tree nuts, dairy, gluten, shellfish, eggs), DO NOT rely solely on app ingredient lists. Ingredients and manufacturer formulas change frequently. 3. NO MEDICAL OR DIETITIAN ADVICE: Content within this app does not constitute medical, nutritional, or dietary advice. Consult a registered dietitian or medical healthcare professional for clinical dietary needs. 7. THE BABY TRACKER IS NOT A MEDICAL DEVICE The Baby Tracker records what you enter about a child in your care and shows it back to the adults in your group. It holds no clinical guidance, gives no medical advice and does not diagnose. Consult a health professional for any clinical concern. 8. SHARING WITHIN YOUR GROUP When you create or join a group, what you add to it is visible to the other active members of that group: chat messages, tasks, calendar events, meal plans, shopping and pantry lists, photographs and baby records. A parent or guardian who has added a child to a group can see what that child does within the group, as any member can. Leaving a group does not remove what you have already shared with it. 9. ENCRYPTION AND YOUR GROUP PASSWORD Some of your group's content is encrypted on your own devices, as the Privacy Policy describes; your group's chat and photos are encrypted only once an owner or admin sets a Group Password. We do not read your group's content: our servers open it only to run the Service for you, and reading it for any other reason would break our Privacy Policy (section 7). A signed-in device that holds your group's key, or your group's Group Password, is what lets that content be read again. We never receive the Group Password and cannot reset it, so if your group forgets it and no device still holds the key, the encrypted content cannot be recovered, by you or by us. 10. PURCHASES There is nothing to buy in the Service today: no subscriptions, no in-app purchases and no paid content. If that changes, these Terms will be updated first. 11. CHANGES TO THESE TERMS We may update these Terms. The current version and its date are at the top of this document, and the Terms are always available in the app's settings and at https://groupapp.ai/terms. 12. ACCOUNT TERMINATION You may delete your account at any time from You ("Delete my account and data"). What that removes is set out in section 8 of the Privacy Policy. A guardian's account cannot be deleted while a dependant under 18 still names them as guardian; the app says so if you try. We may suspend or terminate an account that breaches these Terms. 13. LIABILITY Without limiting the consumer guarantees under the Australian Consumer Law, and to the extent the law permits, the Service is provided as-is, and we are not liable for loss arising from reliance on an AI output, from content another member has posted, or from encrypted content that cannot be recovered because no device or Group Password remains. 14. CONTACT Questions about these Terms, and privacy requests, go to privacy@groupapp.ai.